Last updated: 28 July 2025
Welcome to Bold Quartz Car Rental ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website bold-quartz.com and car rental services.
By accessing our website, making a booking, or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.
To rent a vehicle from us, you must:
International visitors must:
Reservations can be made through our website, by telephone, or in person. All bookings are subject to vehicle availability and our approval.
A booking is confirmed only when you receive written confirmation from us. We reserve the right to decline any booking at our discretion.
We reserve the right to substitute a reserved vehicle with a similar or higher category vehicle at no additional charge if the reserved vehicle becomes unavailable.
We accept major credit cards (Visa, Mastercard, American Express). Debit cards are not accepted for vehicle collection but may be used for online bookings.
A security deposit will be authorised on your credit card at the time of rental. The deposit amount varies by vehicle category and rental duration.
You are responsible for all charges incurred during the rental period, including but not limited to:
Vehicle collection must be made during our operating hours. The renter must be present with all required documentation. We reserve the right to refuse vehicle release if requirements are not met.
You have the right to inspect the vehicle before acceptance. Any existing damage should be noted on the rental agreement. Failure to note damage may result in charges upon return.
Vehicles must be returned to the agreed location during operating hours unless alternative arrangements have been made. Late returns will incur additional charges.
The vehicle may only be used for lawful purposes and normal passenger transportation. The vehicle must not be used for:
Unless specifically authorised, vehicles may not be taken outside the United Kingdom. Special permission and additional insurance may be required for European travel.
Only authorised drivers listed on the rental agreement may operate the vehicle. Additional drivers must meet all eligibility requirements and be added to the agreement for an additional fee.
All rentals include comprehensive insurance with collision damage waiver (CDW) subject to terms and conditions. Coverage details will be provided at the time of rental.
The renter is liable for damage costs up to the excess amount specified in the rental agreement. Additional insurance options are available to reduce or eliminate excess liability.
Insurance does not cover:
Bookings may be cancelled free of charge up to 24 hours before the scheduled collection time. Cancellations within 24 hours may incur charges.
Booking modifications are subject to availability and may incur additional charges. Changes must be made at least 24 hours before collection.
Failure to collect a vehicle within 2 hours of the scheduled time without notification will be considered a no-show and may result in cancellation charges.
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:
To the fullest extent permitted by law, our liability is limited to the rental charges paid by you. We shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, business interruption, or personal injury not caused by our negligence.
Your personal information will be processed in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date. Continued use of our services after changes constitutes acceptance of the modified Terms.
For questions about these Terms or our services, please contact us:
Bold Quartz Car Rental
45 Regent Street
London W1B 4LR
United Kingdom
Email: [email protected]
Phone: +440527219832
In case of breakdown or accident:
Our emergency support line operates 24 hours a day, 7 days a week for assistance with breakdowns, accidents, or urgent queries related to your rental.